Workshop - Smart, Not Just Shiny: Using AI Safely and Well in Your Small Business

How to understand the role of AI within your business.

This practical, jargon-free session helps small business owners get real value from AI without the risk. We'll cut through the hype and focus on where AI genuinely saves time, drafting emails and content, handling admin, summarising documents, and answering customer queries, while showing owners how to use it safely.

That includes protecting customer and business data, avoiding common scams and mistakes, knowing what not to put into these tools, and staying in control of quality and accuracy. Attendees will leave with a clear, confident starting point and a few tools they can put to work straight away. No technical background needed.

Platform: The session will run as a Teams Meeting online, which is reliable, easy for attendees to join with a single link, and supports live Q&A.