MasterFix Property Maintenance is a national property maintenance and renovation company built on professionalism, structure and accountability. Based in Narre Warren, the company combines experienced tradespeople with proven systems and service standards to deliver consistent, high-quality results across Australia.
From minor repairs to complete kitchen and bathroom renovations, every project is managed professionally from start to finish. With a skilled team that takes pride in its workmanship, MasterFix delivers reliable solutions with care, precision and attention to detail.
The business was founded to address longstanding challenges within the property maintenance and renovation industry. Through extensive experience working with customers, contractors and franchise partners, MasterFix identified a need for a more efficient, consistent and technology-driven approach to service delivery.
To raise industry standards, the company established the MasterFix Academy, focused on improving workmanship, customer service and operational excellence. As the business evolved, it became clear that training alone would not solve the broader challenges facing the sector.
In response, MasterFix developed the MasterFix AI Platform, a proprietary operating system designed specifically for the industry. The platform has reduced quote turnaround times to approximately 24 hours for larger projects and just minutes for smaller jobs, significantly improving responsiveness and efficiency.
This innovation has supported rapid growth, enabling the establishment of 10 franchise territories within the first 12 months. By combining practical industry expertise with advanced technology, MasterFix continues to improve efficiency, support franchise success and deliver an outstanding customer experience.
Congratulations to MasterFix Property Maintenance on being named a finalist in the Excellence in Business Innovation Award.