Your Reopening Pack is Here

The Victorian Government has prepared new resources to help you communicate clearly with customers as Victoria reopens in line with changed conditions for trading safely. The resources are here to:

  • Give your business a quick guide to dealing with difficult customers
  • Ensure customers clearly understand how to demonstrate they are fully vaccinated before entering your premises
  • Help staff check the vaccination status of customers without a smart phone
  • Provide tips for staff when talking to customers about the vaccination requirements


Access the Businesses Reopening Pack here

  • Guides and templates for businesses and workers
  • Posters and flyers for your business to display
  • Suggested messaging for phone messages, emails and social posts