Casey Business Awards 2024

You share the local love, your community is at the forefront of your business and community connection is important to you!

To demonstrate the importance of what Community Connection means to you and your business, the judging panel will assess:

• The work your business has contributed to the community, that does not require financial input, advertising or any gain from the business in return
• Your business has implemented initiatives that have a positive impact on the community and generate outcomes that have a long-term benefit
• How your business supports, builds partnerships with other businesses that creates positive outcomes within the community.

Love your customers? Whether you are a large or small businesses tell us how you provide an exceptional or unique customer and visitor experience. It is for businesses that directly service a consumer, either through a visitor experience, such as tour operators, as well as those that operate in the Retail, Hospitality, community services and broader tourism sectors.

You place a high focus on your business presentation, delivering a high quality customer experience.

To demonstrate your customer service excellence, the judging panel will assess:

• How you engage with your customers
• Your customer service policy
• Your business has an information gathering system in place to learn about their customers.

Your business embraces Casey’s diverse candidate pool and has in place a range of diverse backgrounds and cultures and includes:

• An employee experience that is at the centre of your success as a result of the engagement practices and processes
• A culture that focusses on positive employee performance, retention, and attraction
• Having developed policies and practices that maximize your workforce's capabilities
• How your workplace diversity policy is implemented in your day-to-day operations.

Is sustainability a focus of your business? Do you embrace the Circular Economy? This category allows you to demonstrate your dedication to sustainable business practices, whether that be reducing waste, being energy efficient, sourcing local products or decreasing your carbon emissions footprint. Don't miss the opportunity to be recognised for your commitment to Sustainability. .

To demonstrate how your business incorporates circular economy processes within your operations and sustainability practices, the judging panel will assess:

• Strategies and practices showing how your business has embraced on becoming more sustainable
• How your business operates within circular economy
• Examples of day-today practices that reduce the impact on the environment
• How your staff practice sustainability within the workplace through training, actions and policies implemented by the business

Your business may be based at home, but you match it with the big guys.

• Home-based not only includes those who operate from a home but also those that are mobile or work on site (eg trades)s?
• You have the ability to offer a service to your clients and customers that is flexible and meets their needs
• You have a strong, established marketing and promotional strategy in place.
• You understand your  target market and how to access that market
• The processes you have in place minimize the limitations of being home-based.

You're more than just an idea!

You are a company that has launched an innovative product/service. You could be a new business focused on the offering or an existing business that has introduce a new offering.

Innovative means your business has:

• Provided a solution to an actual problem. Have evidence that the problem actually exists
• Formed relationships to understand where your product or service fits and verify its need
• Discussed/worked with industry in developing the product/service.